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JC² Brand Guide

Foundation Document for Visual Identity, Messaging & Strategic Communications

"Built by Makers, for Makers"

A Calgary-based maker business in transformation — evolving from handcrafted products into a maker ecosystem where the next generation of Canadian makers can legitimize, operate, and scale their businesses.

Brand DNA

The Soul of JC²

JC² exists at the intersection of heritage craft and modern hustle. We honor generational tradition while solving real operational friction.

Brand Essence

"Built by Makers, for Makers"

We're not romanticizing the struggle — we're eliminating it.

Core Truth

Making things is in our blood. Helping other makers succeed is in our future.

Brand Promise

To Makers

We provide the legitimacy, infrastructure, and community to turn your side hustle into a real business — without the isolation, chaos, or risk of going it alone.

To Customers

Every product we make carries the integrity of true craft — functional, durable, and made with intention.

The Origin Story

From Garage to Ecosystem

01

Where We Came From

JC² started almost 20 years ago in a Calgary garage, born from a long lineage of makers, tradespeople, and crafters spanning generations on both sides of our family.

Joie and Jason didn't choose this life — it chose them. Sawdust, sparks, and filament are the family language.

For years, JC² was a "nights and weekends" operation: custom metalwork, hand-turned wood pieces, and 3D-printed designs that solved real problems or just made people smile.

"One of us would have a 'crazy idea,' the other would say 'Hmm… maybe that could work,' and then — after some laughs, head-scratching, and usually a trip to the hardware store — we'd build it."
02

Where We're Going

Recently, we kicked things into high gear. Not to chase venture capital or build an empire — but because we realized something important.

The same friction we've been solving for ourselves is the exact problem holding back thousands of other makers.

  • The dining room chaos
  • The underpricing
  • The lack of a professional business address
  • The inability to justify buying expensive equipment
  • The loneliness of building something alone

So JC² is evolving. We're building the platform, infrastructure, and physical space where makers can legitimize their businesses and graduate from hobbyist to operator.

Brand Personality

The Mentor-Craftsperson

We've been where our community is. We've made the mistakes, learned the lessons, and we're here to share the shortcuts — not from a place of superiority, but from camaraderie.

Warm, Not Corporate

We're approachable, human, and never take ourselves too seriously. We'll joke about our failures and celebrate the weird experiments that accidentally became bestsellers.

Competent, Not Preachy

We know our craft. Twenty-five years in the trades (Jason) and a lifetime of design and creation (Joie) means we've earned our stripes. But we share knowledge as peers, not professors.

Resourceful, Not Precious

We work with what we've got. Our aesthetic is "industrial warmth" — clean, functional, and unpretentious. We don't fetishize perfection; we celebrate the beauty in well-made, useful things.

Community-Minded, Not Transactional

This isn't about extracting value from makers. It's about building a rising tide. When one maker succeeds, the whole ecosystem gets stronger. That's not marketing speak — it's how we operate.

Pioneering, Not Reckless

We're building something that doesn't quite exist yet, but every decision is grounded in financial discipline, validated demand, and operational realism. We're entrepreneurs, not evangelists.

Visual Identity

Industrial Warmth

The visual identity should feel like a well-organized workshop — clean, functional, inviting, and built for serious work. Not a rustic barn. Not a sterile tech startup.

Logo Variants

JC² Logo - Dark on Light

Dark Logo on Light Backgrounds

Use for print, light web backgrounds

JC² Logo - Light on Dark

Light Logo on Dark Backgrounds

Use for dark web backgrounds, signage

Primary Colors

Navy Blue#002244

Trustworthy, industrial, grounded

Brown#866d4b

Warmth, craft heritage, natural materials

Yellow#ffcd00

Energy, optimism, creativity

Secondary Colors

Off-White#f6f7ea

Clean, breathable space; backgrounds

Light Blue#0066c9

Modern, accessible, digital-forward (use sparingly)

Color Usage Guidelines

  • Navy is the anchor — use for headers, primary text, and structural elements
  • Brown brings warmth — use for accents, callouts, and humanizing touches
  • Yellow is the spark — use for CTAs, highlights, and moments of energy
  • Off-white creates breathing room — primary background color
  • Light blue is for digital tools/platforms (Phase 1-2 communications)

Typography Principles

Aa

Headings

Bold, sans-serif, industrial-modern. Think "workshop signage"

Aa

Body Copy

Clean, readable serif or sans-serif with warmth. Avoid sterile tech fonts

Aa

Avoid

Overly decorative scripts, ultra-thin weights, or fonts that feel "boutique precious"

Visual Style Guidelines

Photography

  • • Real workshop shots: sawdust, tools in use, works-in-progress
  • • Hands making things — close-ups of craft in action
  • • Authentic product shots with natural lighting
  • • Community in action: makers collaborating, learning, building

Avoid: Stock photos, overly polished studio shots that feel disconnected

Graphic Elements

  • • Straight lines (not decorative squiggles)
  • • Grid-based layouts that feel organized but not rigid
  • • Industrial textures: metal, wood grain, matte finishes

Avoid: Overly ornate flourishes, blob shapes, anything "crafty boutique"

Voice & Tone

How We Sound

Our voice is consistent. Our tone adapts to context — but always stays true to who we are.

Conversational, Not Corporate

We write like we talk: clear, direct, and human. No buzzwords, no MBA-speak, no "synergy."

Do

Stop running your market business out of your dining room.

Don't

Optimize your operational infrastructure with our scalable logistics solutions.

Self-Aware Humor, Not Snarky

We laugh at ourselves. We acknowledge the chaos. We don't punch down or mock others.

Do

If you don't hear back right away, we're probably sanding, printing, or gluing something together.

Don't

Sarcasm at the expense of customers or other makers.

Encouraging, Not Condescending

We meet people where they are. Everyone starts somewhere. We remember what it felt like to be overwhelmed.

Do

You've been undercharging. Let's fix that.

Don't

You're doing it all wrong. Here's the right way.

Specific, Not Vague

We use concrete details. Real examples. Actual numbers. We don't hide behind generalities.

Do

Most items are ready for local pickup within 1-2 business days.

Don't

Fast turnaround times. Flexible options available.

Proudly Canadian

We're from Calgary. We work in Alberta. We're building something here. That matters.

Do

"Made in Canada" appears on products. Reference to local pickup, Calgary-based operations.

Don't

Fake "global brand" positioning or hiding our location.

Tone Variations by Context

Product Descriptions

Functional, warm, slightly playful

"Hand-turned from Canadian hardwood. Functional art you'll actually use."

Phase 1 (Digital Membership)

Motivational, structured, accountability-focused

"Stop stalling. Start selling. Join a community that actually ships."

Phase 2 (Hub Operations)

Practical, logistics-focused, professional

"Your business address. Your shipping station. Your operations HQ."

Phase 3 (Maker Coworking)

Community-focused, growth-oriented, ecosystem-minded

"From your first bench to your first bay — we grow with you."

Customer Support

Patient, helpful, human

"We're a small shop. If we don't reply instantly, we're probably mid-weld. We'll get back to you ASAP — promise."

Target Audiences

Who We Serve

We serve makers at every stage — from first-time sellers to established operators seeking community.

Product Customers

Current Core
Who

People who value handmade, functional, original design

They Want

Unique items with integrity; supporting real makers

Pain Points

Quality over mass production, Canadian-made, knowing the story

Messaging

Craft, originality, functionality, durability

Phase 1 Members

Digital - Aspiring Sellers
Who

People with product ideas or early Etsy/market businesses; side-hustlers ready to get serious

They Want

Accountability, templates, community, momentum

Pain Points

Inconsistency, underpricing, lack of structure, feeling like a "fake business"

Messaging

Legitimacy, progress, structure, "start selling"

Phase 2 Members

Hub - Growing Operators
Who

Online sellers outgrowing their home but not ready for a lease

They Want

Professional operations infrastructure, access to "big business" assets, community

Pain Points

Dining room chaos, no business address, can't justify expensive equipment

Messaging

Operations upgrade, access, community, "ship + receive + operate"

Phase 3 Members

Space - Established Makers
Who

Makers with consistent revenue who need dedicated space but want flexibility and community

They Want

Dedicated workspace, ecosystem support, ability to scale without relocating

Pain Points

Traditional leases are risky/expensive; working alone is isolating

Messaging

Growth, stability, ecosystem, "grow into space"

Strategic Partners

Landlords, Economic Development, Suppliers
Who

Real estate owners, municipal partners, tool/supply companies

They Want

Stable tenants, community impact, increased asset value, reliable customers

Pain Points

Risk mitigation, community development, long-term value

Messaging

Operational discipline, demand validation, community benefit, long-term stability

Positioning

Where We Stand

Market Position

JC² is the only staged maker platform in Canada that meets entrepreneurs where they are — starting with digital legitimacy and graduating them into physical space — while maintaining profitability at every phase.

Competitive Differentiation

vs. Traditional Makerspaces

  • We're not a nonprofit or hobby club
  • We solve business operations problems (not just access to tools)
  • We provide a graduation path from side hustle to dedicated facility

vs. Coworking Spaces

  • We're built for makers, not laptop workers
  • We handle logistics (shipping/receiving), not just desks
  • We provide access to industrial tools and infrastructure

vs. Etsy/Shopify

  • We're not just a storefront — we're the operational backbone
  • We provide community, accountability, and physical infrastructure
  • We help you run a business, not just list products

vs. Industrial Leases

  • No massive upfront commitment
  • Flexibility to scale up or down
  • Built-in community and shared resources
  • Professional management and support
Messaging Framework

What We Say

Clear, consistent messaging that adapts to each phase of the maker journey.

Headline Messages by Phase

JC² Products

"Original. Functional. Made by Us, for You."

Phase 1 (Digital Membership)

"Stop Stalling. Start Selling."

  • Legitimacy without overwhelm
  • Community that actually ships
  • Templates, structure, and accountability
Phase 2 (Creator Hub)

"Your Operations HQ for Under $200/Month"

  • Professional business address
  • Ship and receive like a real company
  • Access pro tools without owning them
Phase 3 (Maker Coworking)

"From Side Hustle to Serious Business — Without Leaving the Ecosystem"

  • Dedicated space when you're ready
  • Community that grows with you
  • All the infrastructure, none of the isolation

Key Messaging Pillars

1

Heritage Meets Hustle

We honor craft tradition while solving modern operational friction.

2

Built to Graduate

We meet you where you are and grow with you — no dead ends.

3

Community is Infrastructure

You're not just renting space or buying a membership — you're joining an ecosystem.

4

Operationally Disciplined

We're entrepreneurs building a sustainable business, not idealists running a money pit.

5

Proudly Local, Broadly Relevant

Based in Calgary, but the model works for makers everywhere.

Brand Behaviors

Do's & Don'ts

Practical guidelines for staying true to our brand in every interaction.

Do

  • Use real workshop photos with sawdust and works-in-progress
  • Share behind-the-scenes stories of failures that became successes
  • Acknowledge the chaos of maker life while offering solutions
  • Speak directly: "You're undercharging" not "Many entrepreneurs struggle with pricing strategy"
  • Highlight community wins and member spotlights
  • Be transparent about timelines, costs, and trade-offs
  • Use specific numbers (prices, timelines, dimensions)
  • Celebrate small milestones (first sale, first batch, first bay)
  • Reference our Canadian roots naturally
  • Show Rocket the dog (Shop Supervisor and morale booster)

Don't

  • Use corporate buzzwords or startup jargon ("disrupting," "synergy," "thought leadership")
  • Over-promise on timelines or capabilities
  • Pretend to be bigger than we are
  • Use fake stock photos of "makers"
  • Talk down to beginners or hobbyists
  • Ignore the hard parts (we acknowledge challenges)
  • Be precious or elitist about craft ("only hand-forged artisanal…")
  • Hide our location or try to seem "global"
  • Over-format text with excessive bullets and bold
  • Use decorative blobs, squiggles, or overly ornate design elements
Brand Touchpoints

Where We Show Up

Every interaction is an opportunity to reinforce who we are.

Physical Products

  • Hang tags with maker story and care instructions
  • Packaging that's functional, recyclable, and branded simply
  • "Made in Canada" mark visible but not obnoxious
  • QR code linking to product story or maker profile

Digital Presence

  • Website (jc2.ca): Clean, navigable, warm industrial aesthetic
  • Email (from @jcsquared.ca): Conversational, helpful, signed by real people
  • Social (@jcsquaredinc): Behind-the-scenes making, community spotlights, tips and tutorials
  • Newsletter: "Ideas from our shop" — project updates, new products, member stories

Physical Space (Phase 2-3)

  • Signage that's industrial-modern (metal + wood)
  • Clear wayfinding (organized but not corporate)
  • Community board for member announcements
  • "Made by" tags on member products in shared gallery space

Communications

  • Invoices/Receipts: Clean, clear, human sign-off
  • Welcome Packets: Friendly, informative, sets expectations
  • Member Updates: Regular, transparent, not overly frequent
  • Customer Support: Patient, helpful, never scripted
Long-Term Brand Vision

Where We're Headed

As JC² evolves from product business to maker platform, the brand must remain rooted in craft while scaling operationally.

In 3 Years

  • 1.JC² is synonymous with "maker infrastructure" in Calgary
  • 2.Products remain a core offering (never abandoned)
  • 3.The hub is a known community anchor for local makers
  • 4.The membership ladder is proven and replicable

In 5 Years

  • 1.JC² has validated the model for potential expansion to other cities
  • 2.The brand represents a movement: the professionalization of the maker economy
  • 3.Joie and Jason are recognized as leaders in the maker ecosystem (not just operators)
  • 4.The business generates stable income while maintaining lifestyle compatibility
Brand North Star

"When someone in Calgary wants to turn their maker side hustle into a real business, JC² is the obvious first call."

Founder Voices

The People Behind JC²

J

Joie

Owner, Maker, All-the-Hats

"I handle everything from design and creation to admin and shop work—and I love every minute. I'm fueled by creativity, blending materials and techniques to craft pieces that are as practical as they are beautiful."
Brand Role

The heart of the creative process. Joie represents the craft, design, and detail — the part of JC² that ensures everything we make is beautiful, functional, and thoughtful.

J

Jason

Owner, Maker, Ideas Guy, More Hats

"A maker to my core. Master of many hobbies and a natural at them all. With over 25 years in the trades, I'm no stranger to building—but it's my knack for turning ideas into reality that makes me a true wizard of the workshop."
Brand Role

The engine of execution and innovation. Jason represents the build, the system, and the solution — the part of JC² that takes wild ideas and makes them structurally sound and operationally viable.

J
+
J

"We make things better together — literally."

This is not a tagline. This is the truth of how JC² operates, and it's the truth of what we're building for our community.